Minecraft
Terraria
Hytale
Palworld
BeamNG.drive
Stationeers
Factorio
Project Zomboid
Kerbal Space Program
Valheim
Vintage Story
Counter-Strike 2
Call of Duty
Satisfactory
Rust
Ace of Spades
Insurgency: Sandstorm
Arma Reforger
Ark: Survival Evolved
LoTR: Return to Moria
Windrose
RuneScape: Dragonwilds
Frequently Asked Questions
See what our customers ask the most. Don't see your question? Reach out to our support team and we will assist with any queries or requirements you may have.
Is my server immediately available?
Once you have placed your order and paid for it, your server immediately begins initializing. Server initialization usually takes less than a couple of minutes, however larger games can take up to 5 minutes or more.
How do I get started after ordering?
You will receive setup details by email. Most services activate quickly once payment clears.
What hardware is powering my server?
Our team has created an enterprise-grade server specification for each of our nodes. We provide competitive levels of performance as well as reliability.
Our primary performance config specification is:
CPU: AMD Ryzen 9 9950X.
RAM: Enterprise-grade error-correcting-code memory.
Storage: Enterprise-grade NVMe drives.
RAID: Modern software based RAID taking advantage of modern filesystem technology.
Chassis: 1U bespoke rackmount chassis solution.
Our primary budget config specification is:
CPU: Intel Xeon Family.
RAM: Enterprise-grade error-correcting-code memory.
Storage: Enterprise-grade solid state drives.
RAID: Modern software based RAID taking advantage of modern filesystem technology.
Chassis: 1U OEM enterprise-grade server equipment.
RAM requirements for my server?
RAM requirements vary on the game and server use. The primary factors influencing RAM requirements are the number of players, mods, and plugins. However, determining an exact recommended RAM amount is a case-specific task.
Our team has created specific product SKUs, so you don't over-spend or under-use resources not actually required for your needs. Your value for money matters to us.
If you're uncertain about your RAM needs, reach out to support. Provide an estimate of your player count, mods, and plugins, and our team will offer a personalized recommendation.
What about modpack requirements?
Our modpack recommendations are intended as general guidelines, as the performance needs can vary significantly depending on the specific mods used. While most setups will perform well within the suggested ranges, certain modpacks or individual mods may require additional resources.
Modpack recommendations:
Budget:
Diamond (Light): 0-50*
Performance:
Netherite (Medium): 50-100*
Emerald (Medium): 50-100*
Modded (Large): 100-250*
Modded+ (Complex): 250+*
*Rough approximation only.
If your setup includes particularly demanding mods or you're unsure whether a recommended plan will suit your needs, feel free to contact us.
What payment methods are available?
We accept Credit Cards and PayPal as our form of supported payment methods.
What is your refund policy?
We strive to deliver on our promise of high-service quality and customer satisfaction. If you are not satisfied with our service for any reason, we offer a refund within the initial 5 days of your order*. Simply raise a support ticket and let the team know.
*Excluding merchant fees, further details are enclosed in our Terms of Service policy.